F* SUPERSONIC

Good day looks like the only whay i can get through to supersonic is through hellopeter i am done with supersonic now every time i call them its a mess the automated voice tels me im 8th in line and when you get to first in line i was jumped back to 31st in line. Request a call back and they phone you during working hours when im not allowed to answer personal calls. I gave my wifes details to be contacted as she will be able to answer the call but still only I am called...........

We are on day 12 of 14 of the installation process and still have not received a call to confirm installation date so we will probably be 14 days plus the time it will take to get it installed.

Now we need to pay R250 for the collection of the lte device of which we are paying R1000 pm but also only now noticed that the R1000 package for the flte was upgraded to uncapped and not the 200g day and 200 nite but we were not notified and were only still getting 200 nite and day and not uncapped???

If my fiber is not in by wednesday which is the last day of the 14 days I do not want SUPERSONIC to install at all because i am the one who begged the neighbourhood to sign up so that we can get fiber and now im the last one to have fiber.

I have no problem paying a R100 more to get VOX fiber and getting better service

We upgraded from flte to fiber but SUPERSONIC wants us to pay for the flte untill 31 Aug eventhough we wanted to stay with the same provider so SUPERSONIC wants us to pay for the flte as well as the fiber line in August????????

Ps this will be my notification to cancel if my fiber is not in by wednesday