Drowning in unfair charges!

I am horrified that I have to pay R6754.43 for internet I have not even used during this time. I even tried cancelling my subscription before all these montly charges for internet thag I did not even use. But no... you just keep charging customers when they are not online.

I had to leave my job because of your lowzy Iternet that whent offline while working from home during lockdown.

I was not even able to see any way to ask for a cancelation and you guys still keep adding charges after I have sent an email asking for a cancelation @which you did not receive” Non of your consultants even provided me with an email on how to cancel. You support is pathetic. No contract no nothing.

There is no way on earth I will ever be able to pay for this. That is why I want to cancel my contract. Please come and fetch your router as I don’t want it in my house.

I am not paying for a product I did not make use of. I want these charges removed as I did not use your internet because it was not working anyways.

I am waiting for a callback on Sunday 26 April 2021. I will definatelly make sure to inform everyone Inknow making use of your service with immidiate effect and refer them to more supportive and advisable internet providers. I really don’t want them to experience the same problem. I am waiting for your call!