1 reviews | Active since Jun 2017
Do not use or even think about using these bunch of fools. supersonic sucks!!!!
So here I am complaining about these useless bunch of oxygen ******* again.
I have not had a pleasant experience since signing up with this super suck ISP.
So after my complaints on the PREVIOUS posts also here on hellopeter, I was just randomly cut off on the 2nd of November and a second line was created somehow.
So now I have an active 20mb line which was cancelled long ago and an inactive 100mb line which you guys decided to suspend on 2 November, for some unknown reason.
No one can figure out whats happening on my account, and I am sick and FFFFFFFFFFFFFF tired of spending between 30 and 90 minutes on the phone with your useless customer support and so called know nothing tech departement.
They somehow sorted my line out again a week ago but since then ive only been on a 50mb line. Called them this morning, and they say no i cant be on a 50mb line im on a 20mb line, and the more i try to explain im suppose to be on a 100mb line, that the 20mb line was cancelled, the more they tell me they have to lock ANOTHER TICKET!!!! I have a million FFFFFFFFFFFFFF tickets logged already, how FFFFFFFFFFFFF difficult can it be to just sort my FFFFFFFFFF line out!!!!!!!!!!!!!
Im cancelling with supersonic and moving over to Axxess, and dont even dare ask me for a cancellation fee because you can FFFFFFFFFFFFF right off!!!!
Bottom line, DO NOT USE OR THINK ABOUT USING SUPERSONIC, you will have heart problems after dealing with the incompitent fools working for this place.
