1 reviews | Active since Mar 2021
DO NOT DO IT. **********!!!!!!!!!!
Again, they desrve a less than zero rating. Honestly, dont EVER sign up with these ********.
Signed up with them literally about 7 weeks ago and in that time I have had to constantly call because I didnt have connection. In the 7 weeks I have had uninterrupted connection for probably 3. Every time I've called to tell them that i had no connection I have been sent from pillar to post and then told that they have a 48 working hour period in which to fix the issue. Imagine going 48 hours without connection in this time when everyone is working from home. And don't think the issue will even be resolved. After 48 hours when I call them, I'm told its a vumatel issue and they will log a call and ofcourse, another 48 hour turnaround time. Essentially, you go a week without connection.
So i finally had enough and decided to cancel. Ofcourse they came at me with a R3000 claw back. At this rate, i think that's how they make their money because I doubt anyone can stand for their bottom of the barrel service. I paid it because I just wanted to get this over with. But alas, even after paying the claw back and the agreement effectively being cancelled, I still have to chase and call everyday in order for them to release the line. FIrst I was told it would be released by Monday, Now I'm being told it takes 24 hours for the line to be released. Its a total joke. At this rate, I'm just going to report them to ISPA becuase I have honestly had enough of their incompetence.
So I reiterate, do not sign up with this company. They are a ****. You will spend money calling and trying to get them to do their job and it will not happen. I dont think anyone who works there knows what the hell they're doing.
