BAD SERVICE ON FIBRE INSTALLATION

Good Day,

I'm really having problem with Supersonic as I waited for more than 14 day for the installation as the payment was received. By the 7th July I've order it & made payment & received confirmation sms & email that within 14 working days my fibre will be installed but still today is the 21st July & day 14 nothing has being installed.

By the 15th July I have received call from Thinyiko that by Friday 16th, technician are coming to install Fibre which I took day off & they never peach at all, till today.

If they keep on lying to their client, how can we build up trust for 1st poor service. My order/reference number is *** & verification code 880907.

ID No. ***

Regards, Thabiso Phkoane ***