Bad service no contact available.

Some companies give service and other do not. Before covid-19 shutdown it took 3 weeks to move the internet connection Two blocks down. Now almost years later they charge me +R1130 extra no reason. You might think it was the move but they only did an internal move. All the fiber was in the new place including the router. I have spent hours on the line trying to contact Supersonic. They put you in a que and when you get to number 1 and expect to be helped you automatically jump back to number 30. This happened each time I called. I am leaving them!!!!