APPALING SERVICE-REQUEST FOR REFUN

I would like to express my dissatisfaction with the service i am receiving from Supersonic. I ordered and paid for the fibre service on the 31 - 07 - 21 and i have not been installed even today. I would like management of Vuma or Supersonic to call me. I have decided to cancel the service and have my money refunded to me. I do not believe such appalling service.