MR
Mandeasa R

1 reviews | Active since Nov 2020

09 Jun 2021, 21:03

Annoyed

Can I get my case sorted CAS-648345-L1R6R9…. After finding out my voucher expired…was advised to make payment and I did so but now I can’t be connected. Why wasn’t I being told in the first place that don’t make payment as yet there’s a problem. Sitting on the line for hours talking to your consultants saying they are excavating to the managers but no feedback til now. I’m not happy at all with your services. Please get my Fibre up and running

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Replies (1)
MR
Mandeasa R's update11 Jun 2021, 21:02
Reviewer Update
I’m damn tired of calling your call Centre with no assistance. Keep getting the same response that my services are active but nothing. Been on a call with your agent Nomphilo who said the tech team will call me. I’m having no joy with your services. I WANT MY SERVICES REINSTATED AS YOU WONT REIMBURSE ME FOR THE DAMN DAYS I COULDN'T USE THE FIBRE.