TC
Tristan C

1 reviews | Active since Dec 2020

17 Feb 2022, 18:57

Absolutely **** service and response time is worse.

My Fibre went off at 3am on February 16th 2022 I logged a complaint that same morning. The issue has still not been resolved I'm not surprised they have a 3% positive review report because 6 calls and got all the same responses. Only on my 7th call did I even get somewhere half the employees I spoke to didn't understand why I have one light on a Huawei router so they said I need to reset it I put the phone down on several employees because non of them had clue on basic understanding of routers. I cannot wait till my contract is over because this is un a called for from a internet company.

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