Station Vibration
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Station Vibration
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRJ
Reinhardt J
1 reviews | Active since Oct 2013
7 Sept 2026, 08:01
Continuously Ignored by Station Vibration – Total lack of communication on Order #5710
I am deeply frustrated by the complete lack of professional communication and customer service from Station Vibration. I placed an order (Order #5710) on Friday, 28 August 2026, at 4.15AM, for an Audient iD4 Audio Interface, which was paid in full via their online payment platform. The order confirmation estimated fulfillment/delivery on that very day, 28 August. When nothing happened, I sent a follow-up email on the morning of 1 September 2026 to the address explicitly provided for queries. Shortly after sending it, I received an automated notification stating my order was "ready for pickup." What makes this incredibly frustrating is that it appears a real person actively reacted to my message, but chose to hide behind a cold, automated notification rather than actually addressing my complaint, apologizing for the delay, or offering a human response. Because they refused to actually communicate with me, I was left completely in the dark and unable to coordinate my courier to go and collect the item from their premises. Having been brushed off, I sent another email that evening to their sales address, explicitly stating how unprofessional it is to ignore a paying customer. It is now the morning of 7 September 2026—over a week since the order was placed—and no one has had the decency to reply to my emails, apologize, or offer any human explanation. By completely ignoring me, they have left me with absolutely no way of picking up my order. This ongoing delay and total lack of proper communication is now causing me a significant loss of production time. It is incredibly rude to dodge direct inquiries after taking a customer's money. I want nothing more to do with this business. I want a full refund and I no longer wish to deal with this company due to their appalling customer service, lack of manners, and the resulting disruption to my work.
Helpful (0)
|Replies (0)RJ
Reinhardt J
1 reviews | Active since Oct 2013
7 Sept 2026, 08:01
Continuously Ignored by Station Vibration – Total lack of communication on Order #5710
I am deeply frustrated by the complete lack of professional communication and customer service from Station Vibration. I placed an order (Order #5710) on Friday, 28 August 2026, at 4.15AM, for an Audient iD4 Audio Interface, which was paid in full via their online payment platform. The order confirmation estimated fulfillment/delivery on that very day, 28 August. When nothing happened, I sent a follow-up email on the morning of 1 September 2026 to the address explicitly provided for queries. Shortly after sending it, I received an automated notification stating my order was "ready for pickup." What makes this incredibly frustrating is that it appears a real person actively reacted to my message, but chose to hide behind a cold, automated notification rather than actually addressing my complaint, apologizing for the delay, or offering a human response. Because they refused to actually communicate with me, I was left completely in the dark and unable to coordinate my courier to go and collect the item from their premises. Having been brushed off, I sent another email that evening to their sales address, explicitly stating how unprofessional it is to ignore a paying customer. It is now the morning of 7 September 2026—over a week since the order was placed—and no one has had the decency to reply to my emails, apologize, or offer any human explanation. By completely ignoring me, they have left me with absolutely no way of picking up my order. This ongoing delay and total lack of proper communication is now causing me a significant loss of production time. It is incredibly rude to dodge direct inquiries after taking a customer's money. I want nothing more to do with this business. I want a full refund and I no longer wish to deal with this company due to their appalling customer service, lack of manners, and the resulting disruption to my work.
0
Replies (0)SH
Steven H
1 reviews | Active since May 2014
25 Feb 2026, 15:30
Bought New, Broken Twice, No Solution Offered
I purchased a Wharfedale Typhon AX15BT speaker from Station Vibration in July 2025. Despite very light, careful home use, the speaker failed twice within months. Each time, I had to send it over 1000 km from Mozambique to Johannesburg for repairs, paying nearly 15,000 ZAR in total for the speaker, repairs, and transport. The repair center claimed the damage was due to “overdriving,” which is not accurate (the speaker was never used at high volume or for extended periods). After the second failure, the company stopped providing a clear solution or replacement, leaving me with a faulty product despite all costs and effort. This experience has been extremely disappointing, and I cannot recommend purchasing from Station Vibration if you expect reliable products or reasonable customer support.
Helpful (0)
|Replies (0)SH
Steven H
1 reviews | Active since May 2014
25 Feb 2026, 15:30
Bought New, Broken Twice, No Solution Offered
I purchased a Wharfedale Typhon AX15BT speaker from Station Vibration in July 2025. Despite very light, careful home use, the speaker failed twice within months. Each time, I had to send it over 1000 km from Mozambique to Johannesburg for repairs, paying nearly 15,000 ZAR in total for the speaker, repairs, and transport. The repair center claimed the damage was due to “overdriving,” which is not accurate (the speaker was never used at high volume or for extended periods). After the second failure, the company stopped providing a clear solution or replacement, leaving me with a faulty product despite all costs and effort. This experience has been extremely disappointing, and I cannot recommend purchasing from Station Vibration if you expect reliable products or reasonable customer support.
0
Replies (0)