Sergio Appliances Repairs
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
Sergio Appliances Repairs
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHB
PS
Pradeep S
1 reviews | Active since Jun 2021
8 May 2026, 21:03
Unprofessional and ***********
Do not use this company under any circumstances. I had a bar fridge repaired by them, and within a week it failed again. Instead of taking responsibility, they blamed “high voltage” without proper justification. I then engaged two independent electricians, both of whom confirmed that the testing conducted by Sergio’s technicians was incorrect. When I raised this with Shaun, his response was unacceptable—arrogant, dismissive, and coupled with a clear lack of basic communication skills. He was unwilling to listen, unwilling to engage constructively, and completely refused to acknowledge even the possibility that his team could be wrong. There was no professionalism, no accountability, and no interest in resolving the issue. This is not an isolated incident. From prior work I’ve given them, it has always been a struggle to get tasks completed properly and on time. There is a consistent pattern of poor workmanship and weak follow-through. Despite paying exactly what was quoted, the quality of service was substandard. Implying that the level of workmanship is tied to how much is paid—after agreeing on a quote—is unacceptable and highly unprofessional. This company demonstrates a complete lack of professionalism, competence, and accountability. I strongly caution anyone considering their services—save yourself the time, money, and frustration and go elsewhere.
Helpful (0)
|Replies (0)PS
Pradeep S
1 reviews | Active since Jun 2021
8 May 2026, 21:03
Unprofessional and ***********
Do not use this company under any circumstances. I had a bar fridge repaired by them, and within a week it failed again. Instead of taking responsibility, they blamed “high voltage” without proper justification. I then engaged two independent electricians, both of whom confirmed that the testing conducted by Sergio’s technicians was incorrect. When I raised this with Shaun, his response was unacceptable—arrogant, dismissive, and coupled with a clear lack of basic communication skills. He was unwilling to listen, unwilling to engage constructively, and completely refused to acknowledge even the possibility that his team could be wrong. There was no professionalism, no accountability, and no interest in resolving the issue. This is not an isolated incident. From prior work I’ve given them, it has always been a struggle to get tasks completed properly and on time. There is a consistent pattern of poor workmanship and weak follow-through. Despite paying exactly what was quoted, the quality of service was substandard. Implying that the level of workmanship is tied to how much is paid—after agreeing on a quote—is unacceptable and highly unprofessional. This company demonstrates a complete lack of professionalism, competence, and accountability. I strongly caution anyone considering their services—save yourself the time, money, and frustration and go elsewhere.
0
Replies (0)RP
Ryan P
1 reviews | Active since Feb 2016
22 Dec 2025, 11:30
Unprofessional Service
Over a 2 months ago I contacted Sergio Appliance Repairs for the repair of my TV. Before proceeding I wanted to know, quote and how long. Got the quote and was told next day ill have it back. Till today the feedback has been little to non existent. A professional company would provide feedback regardless of whether it's good or bad but atleast as the customer you know where you stand. All I've been asking is, if you cannot do the job, return the TV and ill find someone else that can but just return the TV back. I am flat out being ignored on this request and I'm at a loss where I am just cutting my losses. The positive I hope to get out of this is that people proceed with caution and not trust this company. Communication and professionalism is non existent.
Helpful (0)
|Replies (0)RP
Ryan P
1 reviews | Active since Feb 2016
22 Dec 2025, 11:30
Unprofessional Service
Over a 2 months ago I contacted Sergio Appliance Repairs for the repair of my TV. Before proceeding I wanted to know, quote and how long. Got the quote and was told next day ill have it back. Till today the feedback has been little to non existent. A professional company would provide feedback regardless of whether it's good or bad but atleast as the customer you know where you stand. All I've been asking is, if you cannot do the job, return the TV and ill find someone else that can but just return the TV back. I am flat out being ignored on this request and I'm at a loss where I am just cutting my losses. The positive I hope to get out of this is that people proceed with caution and not trust this company. Communication and professionalism is non existent.
0
Replies (0)