JN
Juanita N
1 reviews | Active since May 2017
13 Oct 2020, 12:29
Worst service ever
Stay far far away. Logged my first request on the 15th of September, only to receive some feedback 12 days later after spamming their inbox. Still without Fibre. Vumatel is waiting on them. Completed forms almost a week ago. One should think if you ignored my ticket in the first place, installation will be fastracked. Worst ever, I think there is only one person working there. Please escalate this to the management team and the MD, he should be made aware of this.
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WonderNet's replyOfficial
13 Oct 2020, 13:17 Good day Juanita
We appreciate that you have made us aware of the issues that you were faced with. We apologise for the frustration and inconvenience caused. The matter will be escalated onto our team along with your contact details, for urgent investigation and assistance.
Best regards,
SEACOM team
We appreciate that you have made us aware of the issues that you were faced with. We apologise for the frustration and inconvenience caused. The matter will be escalated onto our team along with your contact details, for urgent investigation and assistance.
Best regards,
SEACOM team
WonderNet's reply13 Oct 2020, 13:17
Official
Good day Juanita
We appreciate that you have made us aware of the issues that you were faced with. We apologise for the frustration and inconvenience caused. The matter will be escalated onto our team along with your contact details, for urgent investigation and assistance.
Best regards,
SEACOM team
We appreciate that you have made us aware of the issues that you were faced with. We apologise for the frustration and inconvenience caused. The matter will be escalated onto our team along with your contact details, for urgent investigation and assistance.
Best regards,
SEACOM team