WN
Wesley N

1 reviews | Active since Apr 2021

14 May 2021, 10:49

WonderNet - Worst service provider i have come across

Poor service delivery, no interest shown in emails sent to support, internet has been cut two months in a row when payment was made, P.O.P sent on numerous occasions to no avail. Called them only to be told the internet is working and IT IS NOT!!!!!!!!!!!!!!! i have requested a technician to come out - Guess what, no reply or response with confirmation. WON033614/5 both unanswered tickets.

Please do not use WonderNet as a service provider , use your hard earned money with MTN rather as a service provider. I will spread the word hopefully sparing people the same disgust and irritation.

It has been a week now with no joy - even though payment was made in advance!!!!!

0
Replies (1)
WonderNet
WonderNet's reply17 May 2021, 11:05
Official
Dear Wesley

We apologies for the inconvenience caused. The team have confirmed they have reached out and the issue has been resolved.

Kindly let us know if there is anything else we can assist with.

Thank you
TEAM WonderNet