AM
Anele M
1 reviews | Active since Mar 2018
19 May 2021, 13:30
**** Service
I've been having internet interruptions for the last 3 weeks and support tickets logged with them some where even closed without getting hold of me and claiming that they're resolved. **** service if you ask me, even now still getting interruptions and the support guys are boasting in seeing that the line has been stable for "x number of hours." This is after sending test speeds, and oh the fun part now is that I have to get ethernet cable and use it instead of wireless network
Helpful (0)
Replies (4)0
Replies (4)
WonderNet's replyOfficial
02 Jun 2021, 10:49Dear Anele
We apologise for the inconvenience caused. The team have confirmed that the issue has been resolved and a new router was issued.
Kindly let us know if there is anything else we can assist with.
Kind regards,
TEAM WonderNet
We apologise for the inconvenience caused. The team have confirmed that the issue has been resolved and a new router was issued.
Kindly let us know if there is anything else we can assist with.
Kind regards,
TEAM WonderNet
WonderNet's reply02 Jun 2021, 10:49
Official
Dear Anele
We apologise for the inconvenience caused. The team have confirmed that the issue has been resolved and a new router was issued.
Kindly let us know if there is anything else we can assist with.
Kind regards,
TEAM WonderNet
We apologise for the inconvenience caused. The team have confirmed that the issue has been resolved and a new router was issued.
Kindly let us know if there is anything else we can assist with.
Kind regards,
TEAM WonderNet
WonderNet's replyOfficial
02 Jun 2021, 10:49Dear Anele
We apologise for the inconvenience caused. The team have confirmed that the issue has been resolved and a new router was issued.
Kindly let us know if there is anything else we can assist with.
Kind regards,
TEAM WonderNet
We apologise for the inconvenience caused. The team have confirmed that the issue has been resolved and a new router was issued.
Kindly let us know if there is anything else we can assist with.
Kind regards,
TEAM WonderNet
WonderNet's reply02 Jun 2021, 10:49
Official
Dear Anele
We apologise for the inconvenience caused. The team have confirmed that the issue has been resolved and a new router was issued.
Kindly let us know if there is anything else we can assist with.
Kind regards,
TEAM WonderNet
We apologise for the inconvenience caused. The team have confirmed that the issue has been resolved and a new router was issued.
Kindly let us know if there is anything else we can assist with.
Kind regards,
TEAM WonderNet
AM
Anele M's updateReviewer Update
02 Jun 2021, 13:28Hi,
Nothing for now. Thank you. After the change in router, I haven't had any issues... Especially the random interruptions.
Kind Regards,
Anele
Nothing for now. Thank you. After the change in router, I haven't had any issues... Especially the random interruptions.
Kind Regards,
Anele
AM
Anele M's update02 Jun 2021, 13:28
Reviewer Update
Hi,
Nothing for now. Thank you. After the change in router, I haven't had any issues... Especially the random interruptions.
Kind Regards,
Anele
Nothing for now. Thank you. After the change in router, I haven't had any issues... Especially the random interruptions.
Kind Regards,
Anele
WonderNet's replyOfficial
02 Jun 2021, 13:30Hi Anele
Thank you for the feedback, we are happy to hear this!
Take care,
TEAM WonderNet
Thank you for the feedback, we are happy to hear this!
Take care,
TEAM WonderNet
WonderNet's reply02 Jun 2021, 13:30
Official
Hi Anele
Thank you for the feedback, we are happy to hear this!
Take care,
TEAM WonderNet
Thank you for the feedback, we are happy to hear this!
Take care,
TEAM WonderNet