AM
Arnold M

1 reviews | Active since May 2013

12 Oct 2026, 09:12

Suspicious site inspection fee

They wanted payment for site assessment without any product details or information, which to me is very suspicious šŸ˜, they even wrote a follow up email for payment and still no product information.....proceed with them with caution āš ļø

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Replies (1)
Screamer Telecoms
Screamer Telecoms's reply12 Oct 2026, 10:22
Official

Hi, thank you for raising your concern. You should receive clear package information and an explanation of any payment request.

To clarify, our installation and required equipment, valued at R5,500, are provided at no cost, subject to a successful ITC credit check. There are no hidden fees or upfront costs—you only pay for your selected monthly internet package.

The exception is an unsuccessful ITC credit check—a check of the applicant’s credit record. In this situation, the company may request that the client cover the installation cost. We make the upfront investment in installation and equipment, and a satisfactory credit record is the assurance we rely on for that investment.