PH
Paul H
1 reviews | Active since Apr 2023
21 Mar 2024, 17:06
Getting sick and tired of the sorry over and over
This company is not ,bad the customer care service. I did reported a problem on the tv box the 15/03/2024 ref 29562 and spoken to 3 different people on the 18 and then on the 20 but the problem still remains the same . But on the end of the mount they wanted full payment and this happens alot so I'm getting sick and tired for this problem. Sometimes you can't wish nothing
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Screamer Telecoms's replyOfficial
22 Mar 2024, 10:08 We genuinely apologize for the ongoing frustrations you've experienced with our services. Your feedback is crucial, and we understand the impact on your daily activities. Our team is committed to resolving these issues promptly and ensuring you receive a more reliable service. Please allow us the opportunity to address your concerns and improve your experience.
Screamer Telecoms's reply22 Mar 2024, 10:08
Official
We genuinely apologize for the ongoing frustrations you've experienced with our services. Your feedback is crucial, and we understand the impact on your daily activities. Our team is committed to resolving these issues promptly and ensuring you receive a more reliable service. Please allow us the opportunity to address your concerns and improve your experience.