AA
Angels A

1 reviews | Active since May 2021

14 Nov 2024, 10:53

George Teffo the best person in what he does

I had a problem of my router not connecting to the network, I called in first day and I must say the service I got was very poor, the 2nd day I was the one calling following up on the matter till the 3rd day I called and spoke to George Teffo (the very best person I spoke to at screamer) he was so patient with me, promised to do a follow up and get back to me, because of the first and second bad experience I didn't even believe that he will call back, but he did, he explained things properly to me, even arrange for someone to go to my house and sort the matter out. I received calls from George through out the day and the problem that took others to solve in 3 days took him few hours to solve. My router was sorted and I must say it was all because of this Gentleman who made sure that it is done. I even wanted to cancel the subscription but because of George I have changed my mind, THANK YOU GEORGE TEFFO FOR AN EXCELLENT SERVICE GIVEN TO ME REALLY APPRECIATE 😁

0
Replies (1)
Screamer Telecoms
Screamer Telecoms's reply28 Nov 2024, 10:27
Official
Thank you sincerely for sharing your valuable feedback with us and our community. Ensuring your complete satisfaction remains our foremost goal, and we are dedicated to continually refining our services to align with your expectations. Should you have any more questions or need further assistance, please feel free to contact our customer support team anytime. We eagerly anticipate the opportunity to serve you once more in the future.