WORST SERVICE EXPERIENCE - EXTREMELY DISAPPOINTED WITH SADV

SADV HAS DONE ME DIRTY YET AGAIN !!!

I CALLED ON THE 2/11/2025 TO REQUEST THAT MY SERVICES BE TERMINATED 1/12/2025. I FOLLOWED THE PROCESS AS INSTRUCTED YET THEY WENT AHEAD AND DEBITED ME FOR THE SUBSCRIPTION I NO LONGER USE .

I HONESTLY REGRET EVER SIGNING UP WITH SADV , AND AFTER THIS EXPERIENCE I WILL NEVER RECOMMEND THEIR SERVICES TO ANYONE .

TO MAKE MATTERS WORSE I WAS ADVISED TO CALL AGAIN ON THE 18/11/2025, WHICH I DID .I WAS EVEN GIVEN A REFERENCE NUMBER CONFIRMING THAT THE SERVICE WOULD BE TERMINATED .DESPITE ALL THAT THEY STILL WENT AHEAD AND PROCESSED THE DEBIT!!

THIS HAS BEEN INCREDIBLY FRUSTRATING AND UNPROFESSIONAL . I EXPECT THIS MATTER TO BE RESOLVED IMMEDIATELY INCLUDING A REFUND FOR THE INCORRECT DEBIT