JV
Joh V

1 reviews | Active since Nov 2021

06 Dec 2021, 12:32

Worst Service Ever

SADV can not sort out issues with an account in THREE MONTHS. They never reply to emails or queries. They will charge you for a 50/50line while you only have a 20/20 line. They will sell you a package for R850 and charge you R950 for it. Their Online self-serve portal is useless. When you phone to talk to a representative… You will be placed on hold no phone call under an hour. When you try to reach accounts department… No answer! No response! – It’s like the accounts department does not even exists. I WILL NEVER RECOMMEND THEM TO ANYONE – PLEASE DO YOURSELF A FAVOR AND STAY AWAY!

0
Replies (2)
SADV
SADV's reply12 Dec 2021, 06:15
Official
Good day Daniel

Kindly accept our apologies for not assisting you on time
Please note i have escalated this matter to the manager in accounts department
I have requested they contact you back, I will be following up with them tomorrow morning to see if they have assist you

Thank you
Tumi
JV
Joh V's update14 Dec 2021, 12:02
Reviewer Update
As expected from SADV…

No feed back or follow up Tumi...

Empty promises.

I can’t even get upset… Now it just a joke!

Your company is A JOKE.