JJ
Jenny J
1 reviews | Active since Jan 2021
21 Jan 2021, 17:19
Worst service ever
They keep switching off my router and now I cannot even reach them - this number is not in service. Terrible. The customer service agents have to sit there until late whilst the wonderful technicians go home so no one can switch the line back on. Useless. If it were not for my building having to have them due to whatever rules, I would not use them.
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Replies (1)
SADV's replyOfficial
22 Jan 2021, 10:25Good day jenny
We have experienced severe outages and we have been able to restore connectivity to the majority of our customers.
Vumatel is still investigating isolated incidents where connectivity is not restored yet, we have no ETA as yet but we'll continue to keep you updated as we progress.
We apologize for any inconvenience caused and thank you in advance for your patience while we work on getting you up and running as soon as possible.
Kind Regards
SADV Team
We have experienced severe outages and we have been able to restore connectivity to the majority of our customers.
Vumatel is still investigating isolated incidents where connectivity is not restored yet, we have no ETA as yet but we'll continue to keep you updated as we progress.
We apologize for any inconvenience caused and thank you in advance for your patience while we work on getting you up and running as soon as possible.
Kind Regards
SADV Team
SADV's reply22 Jan 2021, 10:25
Official
Good day jenny
We have experienced severe outages and we have been able to restore connectivity to the majority of our customers.
Vumatel is still investigating isolated incidents where connectivity is not restored yet, we have no ETA as yet but we'll continue to keep you updated as we progress.
We apologize for any inconvenience caused and thank you in advance for your patience while we work on getting you up and running as soon as possible.
Kind Regards
SADV Team
We have experienced severe outages and we have been able to restore connectivity to the majority of our customers.
Vumatel is still investigating isolated incidents where connectivity is not restored yet, we have no ETA as yet but we'll continue to keep you updated as we progress.
We apologize for any inconvenience caused and thank you in advance for your patience while we work on getting you up and running as soon as possible.
Kind Regards
SADV Team