Worst service delivery

On the 23rd of October I filled up an online form requesting that I get internet at my place (unit 526 at the william). I filled all the required documents, including the debit order form.<br> <br> I called in and was told that the process will take 7 days.<br> <br> On the 4th of November I called in and was told that they did not come to install because they did not \receive"my debit order form. I was furious. I called them back and was told that \""something happened in the system\"" but it was there all along. The lady said she was still new . When I asked if they can come install today"