WORST fiber service ever.

I honestly wish i could give negative stars... The fiber has been out in the silverfields area for 12 days now and 3 days prior to that it was on and off... so almost 15 days... Somebody needs to take accountability. The consultants at the call center cannot help as they claim the technicians are working on the problem and they have no estimated time of resurrection. They blame the technicians for no communication. Nobody knows why its been down this long. Nobody can tell you how its being fixed. When it will be sorted. There is absolutely no communication. And attitudes are "oh well".. They take your number down and promise to call back. But nothing... no supervisor is around to help.... Nobody responds to messages on their facebook page or on their facebook messenger. You only get a computer generated response. Worst service ever. So tired of lack luster attitudes.