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Nhlanhla N
1 reviews | Active since Jul 2019
10 Jul 2019, 10:26
Worst Customer Service ever.
Tried contacting this company since Sunday so they come sort out the fibre at my house, spoke to Pertunia and Billy to name a few. After holding for 30 minutes +, 6 times, I asked to speak to the manager and they kept dropping the phone in my ear. all 6 times. One lady advised they would contact me back to set up time to fix this. again, NOBODY CALLED ME!. This is the worst service ever. Had CELL C told me they would be working with this company I would not have taken their stupid deal.
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Replies (1)SADV's replyOfficial
12 Aug 2019, 09:05Hi Nhlanhla, we are truly sorry to hear that we have let you down. Unfortunately, your review did not pull through to our main page until we noticed 2 different pages of reviews. However, please could you let us know if you have since been assisted or if we need to escalate your installation.
Best regards,
SADV's reply12 Aug 2019, 09:05
Official
Hi Nhlanhla, we are truly sorry to hear that we have let you down. Unfortunately, your review did not pull through to our main page until we noticed 2 different pages of reviews. However, please could you let us know if you have since been assisted or if we need to escalate your installation.
Best regards,
