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Nhlanhla N

1 reviews | Active since Jul 2019

10 Jul 2019, 10:26

Worst Customer Service ever.

Tried contacting this company since Sunday so they come sort out the fibre at my house, spoke to Pertunia and Billy to name a few. After holding for 30 minutes +, 6 times, I asked to speak to the manager and they kept dropping the phone in my ear. all 6 times. One lady advised they would contact me back to set up time to fix this. again, NOBODY CALLED ME!. This is the worst service ever. Had CELL C told me they would be working with this company I would not have taken their stupid deal.

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Replies (1)
SADV
SADV's reply12 Aug 2019, 09:05
Official
Hi Nhlanhla, we are truly sorry to hear that we have let you down. Unfortunately, your review did not pull through to our main page until we noticed 2 different pages of reviews. However, please could you let us know if you have since been assisted or if we need to escalate your installation. 

Best regards,