IM
Ipfani M
1 reviews | Active since Aug 2021
31 Aug 2021, 12:08
Worst Customer Service.
Their customer service is the worst. You will call for hours with no response. They cut off our internet service yet they haven’t even debited. They usually debit on the 1st and today is the 31st and they won’t even pick up calls. I had to come and complain here, hopefully they will respond after this.
Helpful (0)
Replies (3)0
Replies (3)
SADV's replyOfficial
31 Aug 2021, 16:54Good day
Thank you for taking my call earlier, I have requested the POP that you sent to Moses
We will unsuspend your account
Thank you
Thank you for taking my call earlier, I have requested the POP that you sent to Moses
We will unsuspend your account
Thank you
SADV's reply31 Aug 2021, 16:54
Official
Good day
Thank you for taking my call earlier, I have requested the POP that you sent to Moses
We will unsuspend your account
Thank you
Thank you for taking my call earlier, I have requested the POP that you sent to Moses
We will unsuspend your account
Thank you
IM
Ipfani M's updateReviewer Update
31 Aug 2021, 18:04Hi.
I spoke to Moses, he never got back to me with regards to anything.
I spoke to you, you didn’t get back to me with regards to anything either.
I sent the query to your accounts email and they didn’t get back to me too.
I’m still trying to call with no luck, no one picks up. It’s been the whole day with no internet. When will you restore it?
This is upsetting and unprofessional.
I spoke to Moses, he never got back to me with regards to anything.
I spoke to you, you didn’t get back to me with regards to anything either.
I sent the query to your accounts email and they didn’t get back to me too.
I’m still trying to call with no luck, no one picks up. It’s been the whole day with no internet. When will you restore it?
This is upsetting and unprofessional.
IM
Ipfani M's update31 Aug 2021, 18:04
Reviewer Update
Hi.
I spoke to Moses, he never got back to me with regards to anything.
I spoke to you, you didn’t get back to me with regards to anything either.
I sent the query to your accounts email and they didn’t get back to me too.
I’m still trying to call with no luck, no one picks up. It’s been the whole day with no internet. When will you restore it?
This is upsetting and unprofessional.
I spoke to Moses, he never got back to me with regards to anything.
I spoke to you, you didn’t get back to me with regards to anything either.
I sent the query to your accounts email and they didn’t get back to me too.
I’m still trying to call with no luck, no one picks up. It’s been the whole day with no internet. When will you restore it?
This is upsetting and unprofessional.
SADV's replyOfficial
01 Sept 2021, 00:02Good day Ipfani
Please note we still haven't received the Proof of payment neither did Moses, Please send the proof of payment to *** and share the ticket number
I have also requested Moses to call you in the morning, Thaknk you
Please note we still haven't received the Proof of payment neither did Moses, Please send the proof of payment to *** and share the ticket number
I have also requested Moses to call you in the morning, Thaknk you
SADV's reply01 Sept 2021, 00:02
Official
Good day Ipfani
Please note we still haven't received the Proof of payment neither did Moses, Please send the proof of payment to *** and share the ticket number
I have also requested Moses to call you in the morning, Thaknk you
Please note we still haven't received the Proof of payment neither did Moses, Please send the proof of payment to *** and share the ticket number
I have also requested Moses to call you in the morning, Thaknk you