SN
Sechaba N

1 reviews | Active since Mar 2015

10 Aug 2021, 12:13

Worse communication in the industry

I called SADV to change my banking details and debit order date and I was told to send and email after holding the line for more than 15 minutes.

I sent an email last week already but I still have not been assisted. I sent another one because I don't have the time an patience to "hold the line" for another 20 minutes.

I had a similar problem last year when my line was cut every month and I was only assisted after writing a review on HelloPeter.

My advise, stay away from it if you want peace of mind or looking for a company that will take your business seriously.

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Replies (1)
SADV
SADV's reply11 Aug 2021, 10:24
Official
Good day Sechaba

Thank you for taking your time and write to us, as per the conversation with our accounts team, please follow the link https://myaccount.sadv.co.za/register/ and register to have access to the clients portal, you will then be able to change your banking details, view your invoices e.t.c 

Thank you
Tumi