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Richard B
1 reviews | Active since Mar 2011
06 May 2019, 14:01
Why should I have to pay for service I'm not getting
My fibre has been down since Friday 15h30 I have logged calls with my service provider Business Services , who pass the buck to SA Digital Villages , who in turn pass on to their contractors , who where suppose to phone me since Friday evening to date I have had no response from contractors ,a really unacceptable situation.
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Replies (3)0
Replies (3)
SADV's replyOfficial
06 May 2019, 16:24Good day Richard, we escalated the complaint you posted and our team has now confirmed that our subcontractor will be on site today, after 5pm, to get you up and running. Please let us know if there is anything else we can assist with.
SADV's reply06 May 2019, 16:24
Official
Good day Richard, we escalated the complaint you posted and our team has now confirmed that our subcontractor will be on site today, after 5pm, to get you up and running. Please let us know if there is anything else we can assist with.
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Richard B's updateReviewer Update
06 May 2019, 17:44Thank you ,the time is now 17h45 and the sub contractors have not yet arrived , so what now ??????????????
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Richard B's update06 May 2019, 17:44
Reviewer Update
Thank you ,the time is now 17h45 and the sub contractors have not yet arrived , so what now ??????????????
SADV's replyOfficial
07 May 2019, 10:42Hi Richard, we were informed this morning, that everything was completed yesterday. Please could you confirm.
SADV's reply07 May 2019, 10:42
Official
Hi Richard, we were informed this morning, that everything was completed yesterday. Please could you confirm.