VOX had to get SADV to connect fibre but I lost more and still have no fibre

I have been waiting for fibre cabling to be installed so that VOX company can connect me to their network and that has not happened. After a month and a half of waiting, the SADV guys asked to come during work hours as they need to install stuff. I made means by leaving work for lunch and the installation was not done and I was left with broken items. The guys said that the flat was not cabled as the landlord didn't connect all apartments and that they needed 5+ hours to get it done and that i needed to be home for that time. I told them that i needed to be elsewhere that weekend and my presence did not change anything, my item was broken anyhow. They contacted VOX saying I was not making means to be home and did not mention the broken TV stand, only later did i discover that the screen that fell was also broken. I then informed the VOX team over the phone, they asked me to send the complaints through as they need to confront SADV for the damaged caused to me. Pity i didn't have the email to send the pictures to. I have no fibre or internet connection till this day. Kelvin Resident I had to update a review on google reviews on SADV. When the legs broke of the TV stand the screen fell to the ground and because I had asked to use my lunch hour as discussed with the VOX agent. I had to go back to work. I even said to the gentlemen from SADV i will check it when i'm back home later. I even said what was the point of me being here when they would break things in my presence. His response was: Mawubonile awucasuki the same than mawunga bonanga. Meaning when you see something happen in your presence, your response is more sincere. I did not have the luxury of that many hours the following Saturday that month and could not pretend like I did. To lose a Screen and a TV stand and have no fibre i was not financially ready for. You will notice that they put the legs back under the stand as broken as they were. When i switched on my TV this is what I saw.