VERY UNHAPPY CLIENT

So where do I begin. It all started 2 weeks ago, each other day I would be off for about 5 hours, call Web Africa on the phone for 40 minutes, they would send a ticket to SADV and then it would come on. I woke up on Tuesday morning with nothing. Called webafrica about 3 times, complained on facebook and then get an email saying that SADV will call me within 4 days. Really!!! I call SADV and they say no one can come help me till Monday so that means 7 days with no fibre. Get more contractors as there seems to be a lot of complaints. Apparently they dont work on weekends. My frustration lies here... I work from home and need the internet, i deal with airlines and clients and cant have such long down time. Is SADV going to give me my salary plus our TVs are connected to wifi so no TV for my 13 year old or 9 year old who are on school holidays. And also to mention, how much airtime I have wasted for there incompetence.I am so unhappy with SADV. I will complain till I am blue in the face. I wont give up till I have my fibre on or it's time to move on.