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Puleng M
1 reviews | Active since Apr 2020
17 Apr 2020, 14:02
Very bad service
Today is the 5th day without internet. I couldn’t work the entire week because of this. This is very bad.
How will one even make money to pay their subscription if we can’t work. I am very disappointed in you guys. I wish to have joined another company
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Replies (1)0
Replies (1)SADV's replyOfficial
17 Apr 2020, 16:14Hi Puleng, we are truly sorry for the inconvenience this downtime has caused. Unfortunately, there was vandalism to our cabinet inside the estate and our contractors have been on site daily to rectify the damage. We have escalated your unit number to the contractors as well, for urgent attention. As soon as we have an update, we will communicate it to you.
SADV's reply17 Apr 2020, 16:14
Official
Hi Puleng, we are truly sorry for the inconvenience this downtime has caused. Unfortunately, there was vandalism to our cabinet inside the estate and our contractors have been on site daily to rectify the damage. We have escalated your unit number to the contractors as well, for urgent attention. As soon as we have an update, we will communicate it to you.
