LK
Lyndall K
1 reviews | Active since Jul 2019
09 Jul 2019, 12:29
Useless service provider
I had Fibre installed on the 26th June and on the 28th June it went off and never came on again. I have logged numerous calls with web Africa and sadv to no avail. They seem to be ******** to the issue. I'm currently paying for a service that's not available for my use. They promise that it will gef fixed but that doesn't happen. Almost 2 weeks off and nobody gets back to me about the problem
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SADV's replyOfficial
12 Aug 2019, 09:03Hi Lyndall, we are truly sorry to hear that we have let you down. Unfortunately, your review did not pull through to our main page until we noticed 2 different pages of reviews - but we did escalate your other post as well as your tickets logged and the issue was resolved shortly after. Please let us know if you need any further assistance.
Best regards,
SADV's reply12 Aug 2019, 09:03
Official
Hi Lyndall, we are truly sorry to hear that we have let you down. Unfortunately, your review did not pull through to our main page until we noticed 2 different pages of reviews - but we did escalate your other post as well as your tickets logged and the issue was resolved shortly after. Please let us know if you need any further assistance.
Best regards,