USELESS
I've been waiting since the 15th of December for SADV to come and do my installation. They say it takes up two 2 weeks (months probably means years in there company structure). I phoned and followed up 3 times already, they say they'll look into it and they promise I will get a response in 48 hours max. I even emailed them a week ago. They don't respond.
I wouldn't recommend them, and I'll never use them. If a company doesn't even have a complaints department then that's a sign they can't afford enough staff to deal with all the complaints
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Replies (1)SADV's replyOfficial
27 Jan 2021, 08:24 Good day Ryan,
Thank you for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations in this instance.
We have referred your request to our FNO and will be in contact with you.
Please feel free to contact us at ***, we will be happy to assist you with any of your queries.
Sincerely,
The SADV Team
Thank you for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations in this instance.
We have referred your request to our FNO and will be in contact with you.
Please feel free to contact us at ***, we will be happy to assist you with any of your queries.
Sincerely,
The SADV Team
SADV's reply27 Jan 2021, 08:24
Official
Good day Ryan,
Thank you for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations in this instance.
We have referred your request to our FNO and will be in contact with you.
Please feel free to contact us at ***, we will be happy to assist you with any of your queries.
Sincerely,
The SADV Team
Thank you for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced. We take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations in this instance.
We have referred your request to our FNO and will be in contact with you.
Please feel free to contact us at ***, we will be happy to assist you with any of your queries.
Sincerely,
The SADV Team
