MC
Michelle C
1 reviews | Active since Jun 2019
05 Aug 2019, 08:49
Unhappy with Fibre provider
Having recently signed on with ISP Supersonic Fibre through SADV I am bitterly bitterly disapointed. We experience regulary connection outages which generally last for 2, 3 days at a time. Are the installation teams at SADV *********** and not traine d that we are constantly experiencing fibre breaks. We use our internet for work purposes so these outages are really problematic not just inconvienient.
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SADV's replyOfficial
12 Aug 2019, 10:02Hi Michelle, we are truly sorry to hear that we have let you down. Unfortunately, your review did not pull through to our main page until we noticed 2 different pages of reviews. However, please could you let us know what complex you reside in and we will be able to give you some feedback or escalate this to our technical team.
SADV's reply12 Aug 2019, 10:02
Official
Hi Michelle, we are truly sorry to hear that we have let you down. Unfortunately, your review did not pull through to our main page until we noticed 2 different pages of reviews. However, please could you let us know what complex you reside in and we will be able to give you some feedback or escalate this to our technical team.