Truly bad customer service.

It’s been over 3 months of sending emails to the profider concerning a payment which was paid to them in access. I have submitted proof of payment and still no reply from them. They ignoring emails and only operates via portal. I have send all correspondence to *** but no response. I’m not impressed to be bul**** by these operators, if I was the other end of the stick they would do everything to collect their money. They owe this money to me. I will not recommend any of my friends to deal with them.