1 reviews | Active since Jan 2019
True story.
After reading all the negative comments, and my experience with them, I felt the need to write this. So I'm with Mweb 100mb fibre line. I have been having issues with my line being disconnected, after having reported slow speeds during peak hours only. After a few weeks of ups and downs, I decided today to contact SADV myself. I dealt with a lady by the name of Amanda. She listened to my case, my problem, and went into action. After a few hours of problems getting hold of the contractors, Amanda was relentless, she managed to get the technicians there, she managed to keep me informed, and most importantly of all my line is up and running. I'm so happy to tell you that, my experience today, is a total opposite of what I have read here. SADV and Amanda have been spectacular. Even the contractors , even though they caused the original problems , were nothing but helpful and sorted it all out in record time. I take this opportunity to thank SADV and Amanda in particular for all her efforts, her professional manner, and being so helpful, over and beyond the scope of her duty. SADV you have a awesome employee in Amanda, look after her, for people like her are very hard to find now days. Amanda you are a credit to this organisation. THANK YOU VERY MUCH. Luis Da Conceicao
