Tired
Good day
I have been struggling to get my fibre activated for over 3 weeks. They keep telling me we are not connected to the cabinet, which they cannot open.
I am not getting anywhere no matter who I speak to. I need help please?
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SADV's replyOfficial
12 Aug 2019, 08:59 Hi Wimpie, we are truly sorry to hear that we have let you down with regards to your installation. Unfortunately, your review did not pull through to our main page until we noticed 2 different pages of reviews. We did have issues in your area with our street cabinet, as there was vandalism and the lock was destroyed. However, that has since been repaired and we noticed that your services were activated last month. Please let us know if we can assist with anything else.
Best regards,
SADV's reply12 Aug 2019, 08:59
Official
Hi Wimpie, we are truly sorry to hear that we have let you down with regards to your installation. Unfortunately, your review did not pull through to our main page until we noticed 2 different pages of reviews. We did have issues in your area with our street cabinet, as there was vandalism and the lock was destroyed. However, that has since been repaired and we noticed that your services were activated last month. Please let us know if we can assist with anything else.
Best regards,