RA
Razeen A

1 reviews | Active since Jan 2020

04 Feb 2020, 20:58

They only care about their debit order!!!

we have been without Fibre for the past 3 days now and when I complained via phone I was told that I need to send an email to their accounts department explaining the constant breaks in service over the past 3 months which I did and in response the accounts department sent me their bank account details........I am paying for a 20mbs line which doesn't work half of the time and when it does it's slow.......Rediculous!!!!

0
Replies (1)
SADV
SADV's reply05 Feb 2020, 09:04
Official
Good day Razeen, we are sorry that you have had an issue with your connectivity. Please let us know what the order details are, so we can escalate this to our support team as well as our accounts team. Unfortunately, we cannot find any tickets logged or any order under the name provided here.