The Worst Customer Server Of The Decade

What horrible service!! I wouldn't be surprised if they only have 2 call centre agents - I have called over 10 times over the last week trying to resolve issues and always end up sitting on hold for over 20 minutes. And speak to the same 2 people. Email communication is even worse (quite frankly, it just doesn't exist) - I have email countless time and have yet to receive a response. NOT ONE EMAIL BACK.

When working from home in the middle of a pandemic, consistent WiFi is crucial and here you are leaving all your clients with NO internet and with no way of contact you. SHOCKING.

At bare minimum, answer your phone lines. Answer your emails. Give customers the comfort of knowing they can actually get a response from you!