Terrible start to my client experience with SADV

Item: SADV
Rating: 1
Author: Leeuwner E

If I could give 0 stars I would. I have been waiting over 2 weeks for my router to be delivered. It is Thursday and I'm moving on Saturday. If I don't receive the router by tomorrow I will be forced to make alternative plans for internet as I work from home and need internet on Monday. Service from SADV has been pathetic and I'm been emailing Ebony Lomax and Saheel Sharma without any reply for the last few days. Calling in also doesn't help. Totally unacceptable service.

Helpful (0)

Replies (1)

SADV's replyOfficial

11 Feb 2021, 16:39

Good day Leeuwner

Thanks for reaching out to us about this.

Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding.

As per our telephone conversation your request has been escalated, and your device will be delivered within the next day.

Please feel free to contact us at ***, we will be happy to assist you with any of your queries.

Kind Regard
SADV Team

SADV's reply11 Feb 2021, 16:39

Official