SN
Sunshine N

1 reviews | Active since Nov 2021

29 Nov 2021, 11:32

Terrible service and connectivity

Worst provider ever, i've had the same issue of connectivity dropping's whilst in meetings for over a month. When I call they tell it's resolved but the same problem keeps happening. You will wait over 45 minutes to get through to the call center just for them to tell you the call has been logged yet the issue is never resolved. I recommend finding another ISP

0
Replies (1)
SADV
SADV's reply05 Dec 2021, 15:47
Official
Good day Noma

Thank you for bringing this to our attention, please note i tried getting hold of you, i understand it is a weekend and you might be busy with other things
I will make arrangements for one of our agents to call you during the week
We can see the line was reconfigured and since then there are no drops on your connection
We will call you during the week for further assistance

Thank you