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calvin N

1 reviews | Active since Jun 2012

18 Jul 2020, 16:34

Terrible fibre provider

The last 2 months has been a complete joke. Down every week, no reason why, their support line is always busy, you spent HOURS on hold waiting to talk to a person. Since the merge with Vumatel it’s been terrible days. It’s down as we speak since the morning and they don’t have an ETR.

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Replies (1)
SADV
SADV's reply22 Jul 2020, 00:10
Official
Hi, Calvin
I'm sorry to hear about the downtime you have been experiencing. Have your services been restored? If not, could you kindly send me your account details and I'll look into this for you.