STILL NOT REFUNDED

On the 20 February 2025 I have paid my line using the wrong easypay number that they sent to me via SAM'S for promotional campaign but my line was suspended. Same day of the 20th February 2025 I pay using my easypay number. Since that day Sadv test has been saying will transfer me to the relevant department. They haven't refunded me yet and they haven't call me to say why they haven't refunded me.SADV staff will tell you one thing for a month that will transfer you to the relevant department and on that Whattssap platform you will never be assisted. Till this day they still transfering me .

Also there's no customer number to do a follow up, only whattssap that you can wait up to 9 hours waiting for an agent that is not going to assist you.