STILL NO Internet 43332

Still no internet !!! no call back at 9.30 as promised - please just tell me what is going on !!!!!! i re app**** with SADV on 12 Dec still no feedback !! call logged 43332 on Monday!!! just tell me!! are you going to give me internet or what now !!!! if you can just let me know !! but cant cause i have a signed contract with SADV ????? but still no internet !!!!!! HEEEEEELLLPPPPPP MEEEEEEE Some one please !!!!!!!!!!