RP
Rika P
1 reviews | Active since Nov 2019
15 Jan 2021, 17:27
STAY AWAY !!! Bad news!!!
Whatever you do PLEASE DON’T USE THEM!!! Firstly it takes them 2 weeks to get to you , then they disconnect you because they did not deduct the money from your account with their debit order. Their customer service is non existent. You keep getting automated responses and if you phone all your airtime will be gone before you have even spoken to one person. They have switched off my WiFi this afternoon for no reason, all my neighbours still have WiFi and my account has been payed so I have been trying to reach someone but no luck. No stay away get another company to service your internet needs.
Helpful (0)
Replies (1)0
Replies (1)
SADV's replyOfficial
18 Jan 2021, 09:37Good day Rika
Thank you for reaching out to us about this.
Please accept our sincere apologies for the service you have experienced and the inconvenience this has caused you. We thank you for your patience and understanding with us in getting this resolved.
As per our conversation, your connection is now up and running, and your devices are now connected to the internet.
Please reach out to us at *** if you may need any further assistance, we will be happy to address any of your queries.
Kind Regards
SADV Team
Thank you for reaching out to us about this.
Please accept our sincere apologies for the service you have experienced and the inconvenience this has caused you. We thank you for your patience and understanding with us in getting this resolved.
As per our conversation, your connection is now up and running, and your devices are now connected to the internet.
Please reach out to us at *** if you may need any further assistance, we will be happy to address any of your queries.
Kind Regards
SADV Team
SADV's reply18 Jan 2021, 09:37
Official
Good day Rika
Thank you for reaching out to us about this.
Please accept our sincere apologies for the service you have experienced and the inconvenience this has caused you. We thank you for your patience and understanding with us in getting this resolved.
As per our conversation, your connection is now up and running, and your devices are now connected to the internet.
Please reach out to us at *** if you may need any further assistance, we will be happy to address any of your queries.
Kind Regards
SADV Team
Thank you for reaching out to us about this.
Please accept our sincere apologies for the service you have experienced and the inconvenience this has caused you. We thank you for your patience and understanding with us in getting this resolved.
As per our conversation, your connection is now up and running, and your devices are now connected to the internet.
Please reach out to us at *** if you may need any further assistance, we will be happy to address any of your queries.
Kind Regards
SADV Team