SW
Sophia W

1 reviews | Active since Jan 2020

25 Mar 2020, 20:55

Shockingly bad service

Shockingly bad service. I've signed up for ISP, signed debit order mandate and now have wasted hours and hours trying to find out when my internet will be activated, 12 phone calls.... put on hold, line dropped. I am disgusted by this bad customer service when there are so many ISPs around. Do not choose this company.

0
Replies (1)
SADV
SADV's reply26 Mar 2020, 17:00
Official
Hi Sophia, we have escalated this to our Western Cape Team and they assured us that you will be up and running within the next few hours (if you are not already active).