JF
Jaco F
1 reviews | Active since May 2019
31 May 2019, 08:00
Shockingly bad service
Since applying for fibre internet 5 months ago I have been unable to obtain any progress info from the Afrihost or SADV call centres and there has been no response to my emails.
The lack of feedback or progress updates is appalling. Shockingly bad service.
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SADV's replyOfficial
14 Jun 2019, 15:41Hi Jaco, we do apologise for the inconvenience. We have had a backlog of orders in your area but we can escalate your order to try push it through? I do however see a ticket from Afrihost requesting a cancellation? If this is the case, we are really sorry and if there is anything we can do, please let us know.
Best regards,
SADV's reply14 Jun 2019, 15:41
Official
Hi Jaco, we do apologise for the inconvenience. We have had a backlog of orders in your area but we can escalate your order to try push it through? I do however see a ticket from Afrihost requesting a cancellation? If this is the case, we are really sorry and if there is anything we can do, please let us know.
Best regards,