AF
Andree F
1 reviews | Active since Feb 2017
09 Feb 2017, 17:42
Shocking service so far!
<p>We have just moved into greenstone ridge and had our line installed on Friday (3rd of Feb). This was great except for the fact that once the installation was completed, we were informed that unfortunately only 4 units could be connected per line and being the 5th in our block, the line would have to be activated. We were reassured that this would be done by the latest Monday the 6th. It is now the end of Thursday the 9th and after multiple calls per day at our expenses and being promised the wifi would be connected by the next day, we are still not connected and are running out of things to try. Note that we have already been charged for the months internet. </p>
Helpful (0)
Replies (1)0
Replies (1)SADV's replyOfficial
08 Jan 2019, 08:44Hi Andree, we are sorry to here that you were not happy with our initial service. We hope that our after sale service made up for the install process.
Best regards,
SADV's reply08 Jan 2019, 08:44
Official
Hi Andree, we are sorry to here that you were not happy with our initial service. We hope that our after sale service made up for the install process.
Best regards,
