1 reviews | Active since Sept 2017
Shocking service delivery
3 months after placing an order for fibre in my estate and after countless unrep**** emails, finally get told that the infrastructure isn't sufficient in my half of the estate, do your research before advertising that fibre is "coming soon".
Dear Customer.
Part of our Project is to ensure that we build infrastructure where there isn't any, however, your Estate declined us permission for a road cut within the estate to get the fibre. the fact that you cannot receive fibre where we are willing to lay it, is not SADV's decision, but that of your estate. Please would you speak to the relevant people and get the correct details before laying a complaint against someone who is not guilty of a wrong doing.
Chantelle de Beer
SADV Marketing Manager
Best regards,
Dear Customer.
Part of our Project is to ensure that we build infrastructure where there isn't any, however, your Estate declined us permission for a road cut within the estate to get the fibre. the fact that you cannot receive fibre where we are willing to lay it, is not SADV's decision, but that of your estate. Please would you speak to the relevant people and get the correct details before laying a complaint against someone who is not guilty of a wrong doing.
Chantelle de Beer
SADV Marketing Manager
Best regards,
Dear Customer.
Part of our Project is to ensure that we build infrastructure where there isn't any, however, your Estate declined us permission for a road cut within the estate to get the fibre. the fact that you cannot receive fibre where we are willing to lay it, is not SADV's decision, but that of your estate. Please would you speak to the relevant people and get the correct details before laying a complaint against someone who is not guilty of a wrong doing.
Chantelle de Beer
SADV Marketing Manager
Best regards,
Dear Customer.
Part of our Project is to ensure that we build infrastructure where there isn't any, however, your Estate declined us permission for a road cut within the estate to get the fibre. the fact that you cannot receive fibre where we are willing to lay it, is not SADV's decision, but that of your estate. Please would you speak to the relevant people and get the correct details before laying a complaint against someone who is not guilty of a wrong doing.
Chantelle de Beer
SADV Marketing Manager
Best regards,