JB
Jessica B
1 reviews | Active since Dec 2021
23 Dec 2021, 10:59
Shocking service
I would not make use of this service provider. I have been without connection for two days and all they can say is they are pushing Vumatel. The service is pathetic for a provider that promotes uninterrupted internet.
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Replies (2)0
Replies (2)
SADV's replyOfficial
23 Dec 2021, 11:34Hi Jessica.
We do apologise for the delay.
The problem with your internet lies with vumatel's cables in your complex and we regret that we have no control over the set-up of these cables. We would love to resolve this as soon as possible, but unfortunately this is outside of our control.
We continue engaging Vuma for a resolution to this issue.
Regards
SADV
We do apologise for the delay.
The problem with your internet lies with vumatel's cables in your complex and we regret that we have no control over the set-up of these cables. We would love to resolve this as soon as possible, but unfortunately this is outside of our control.
We continue engaging Vuma for a resolution to this issue.
Regards
SADV
SADV's reply23 Dec 2021, 11:34
Official
Hi Jessica.
We do apologise for the delay.
The problem with your internet lies with vumatel's cables in your complex and we regret that we have no control over the set-up of these cables. We would love to resolve this as soon as possible, but unfortunately this is outside of our control.
We continue engaging Vuma for a resolution to this issue.
Regards
SADV
We do apologise for the delay.
The problem with your internet lies with vumatel's cables in your complex and we regret that we have no control over the set-up of these cables. We would love to resolve this as soon as possible, but unfortunately this is outside of our control.
We continue engaging Vuma for a resolution to this issue.
Regards
SADV
SADV's replyOfficial
23 Dec 2021, 17:01Good day Jessica
please note the technicians have resolved the issue, Please advise if all is in order, we can see the link is now up and the router is connected.
Thank you
please note the technicians have resolved the issue, Please advise if all is in order, we can see the link is now up and the router is connected.
Thank you
SADV's reply23 Dec 2021, 17:01
Official
Good day Jessica
please note the technicians have resolved the issue, Please advise if all is in order, we can see the link is now up and the router is connected.
Thank you
please note the technicians have resolved the issue, Please advise if all is in order, we can see the link is now up and the router is connected.
Thank you