Shocking service and poor connectivity!

Item: SADV
Rating: 1
Author: Bilaal M

I would have given no stars if that was an option. The internet is down almost every few days. SADV never even bothers to call back and send someone out to sort out their issues with this ****py connection. Not to mention I recieved a 2nd hand router when I signed up!! If there is an example of "worse ever" provider, SADV would be the perfect picture of that!! Absolutely shocking. No sense of urgency or customer service. How is one supposed to work with intermittent connectivity??They are hopeless and I would not recommend that anyone sign up with them....

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Replies (1)

SADV's replyOfficial

24 Feb 2021, 16:35

Good day Bilaal

Thanks for reaching out to us about this.

Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding.

As per our conversation we have implemented a solution in resolving your intermittent connection, and as discussed you will monitor your connection, within the next 24 hours and will confirm if the connection has stabilized.

We extend our unconditional apology for the inconvenience caused. Please feel free to contact us at ***, we will be happy to assist you with any of your queries.

Kind Regards
The SADV Team

SADV's reply24 Feb 2021, 16:35

Official