MK
MIKE K

1 reviews | Active since Jul 2019

31 Jul 2019, 14:29

SERIOUS COMPLAINT AGAINST SADV

I WANT TO BRING TO EVERYONES ATTN THE SIMPLY APPALLING SERVICE I AM RECEIVING FROM SADV ALL DEPTS FROM ACCTS TO SUPPORT. I SIMPLY MOVD FLATS FROM ONE TO ANOTHER IN SAME COMPLEX. TOOO MMUCH FOR THEM THEY FINALLY SWITTCHED PFF OLD FLAT BUT I SIMPLY CANNOT GET THEM TO CONNECT THE NEW FLAT. I HAVE SPEND MORE THAN R120 ON USELESS PHONE CALLS TO ACCTS AND SUPPORT BUT GET NOWHERE. MY ADVICE DONT USE SADV OR U WILL JOIN THE VERY LONG LIST OF CUSTOMERS COMPLAINING. CLEARLY THEY HAVE EXTREMELY POOR TOP MANAGEMENT SITTING BACK DOING NOTHIONG BUT DRAW THEIR HUGE SALARIES. GET OFF YR BUTTS GENTLEMENAND READ THE COMMENTS FROM YR CUSTOMERS AND DO SOMETHING ABOUT IT. RETRAIN YR STAFF AND CHANGE THEIR VERY POOR ATTITUDES. MIKE KEOGH UNIT 994 DE VELDE PS I HAVE HAD TO GO ELSEWHERE JUST TO BE ABLE TO SEND THIS COMPLAINT.

0
Replies (1)
SADV
SADV's reply12 Aug 2019, 09:47
Official
Hi Mike, we are truly sorry to hear that we have let you down. Unfortunately, your review did not pull through to our main page until we noticed 2 different pages of reviews. However, we have checked the system and noticed the old unit 1204 has been cancelled and your new unit has been activated. Please let us know if this is the case or if you need further assistance.